top of page

Shipping Policy

Last Updated: 2026/03/12

At Trendy Tees, we know you are excited to receive your custom gear! Because every item is made-to-order, please review our processing and shipping timelines below so you know exactly when to expect your delivery.

1. Order Processing Times

Every t-shirt, hoodie, and garment is custom-pressed just for you. Please allow  3 - 5 business days for us to process, cut, weed, and heat-press your order before it is dispatched.

Processing times may be slightly longer during peak seasons, sales, or for large bulk orders. We will always notify you if there is a significant delay in creating your custom apparel.

2. Domestic Shipping (New Zealand)

We ship nationwide across New Zealand using [e.g., NZ Post / CourierPost] to ensure your order arrives safely and quickly. Once your order has been processed and leaves our hands, standard delivery times apply:

  • Standard Tracked Courier: [Insert Price, e.g., $8.50]

    • Target delivery: 1-3 business days after dispatch.

  • Rural Delivery Tracked: [Insert Price, e.g., $12.50]

    • Target delivery: 3-5 business days after dispatch.

  • Free Shipping: We offer free standard shipping on all domestic orders over $150

3. Local Pick-up

If you are local to the Auckland/Hibiscus Coast area, we offer a free local pick-up option at checkout.

  • Orders will typically be ready within [e.g., 2 to 4 business days].

  • We will send you an email notification with instructions and the pick-up address as soon as your custom gear is packed and ready.

4. International Shipping

Option A (If you only ship within NZ): At this time, Trendy Tees only ships within New Zealand. We hope to expand our shipping zones in the future!

Option B (If you ship to Australia/Globally): We currently offer international shipping to [e.g., Australia / Worldwide].

  • [e.g., Australia] Standard Tracked: [Insert Price] (Target: [e.g., 6-10 working days])

  • Please note: International customers are responsible for any customs duties, taxes, or import fees incurred upon delivery.

5. Order Tracking

Once your order has been carefully pressed and handed over to the courier, you will receive a shipping confirmation email containing your tracking number. Please allow up to 24 hours for the tracking portal to update with your parcel's journey.

6. Lost, Stolen, or Damaged Packages

While we take great care in packaging your apparel, once a parcel is with the courier, it is out of our direct control.

  • If your tracking indicates your order has been delivered but you cannot find it, please check around your property and with neighbors before contacting the courier directly.

  • If your package arrives damaged, please take photos of the packaging before opening it, and contact us at [Insert Support Email] within 48 hours so we can assist you in lodging a claim with the courier.

bottom of page